Terms of Use

By creating an account or using the Prosas platform, you agree to these terms. If you are agreeing on behalf of an organisation, you confirm that you are authorised to bind it.

Where a signed agreement exists between your organisation and Prosas, that agreement takes precedence over these terms wherever the two differ.

You are responsible for the accuracy of the details on your account and for keeping your credentials confidential.

An organisation's administrators decide who is invited into its workspace and what each user may do there. Anything done through an account is treated as done by the person it belongs to.

Tell us promptly if you believe an account has been compromised.

The platform may not be used to do any of the following.

You keep ownership of everything you put into the platform. We claim no rights over your data beyond what is needed to run the service for you.

You grant us the limited permission to host, process, back up and display that content for the purpose of providing the platform — and for no other purpose.

You are responsible for having the right to store what you upload, and for the lawfulness of the personal data you put into your workspace.

Paid plans are billed in advance for the billing period you choose. Prices are shown on the pricing page and in your subscription.

Unless your agreement says otherwise, subscriptions renew automatically for the same period. You can turn renewal off before the period ends.

Fees already paid are not refundable except where the law requires it or where we have failed to deliver the service.

We aim to keep the platform available and we publish our commitment in the Service Level Agreement.

Support is provided through the channels described in your plan. Response times, where they are committed, are set out in the Service Level Agreement.

We may make changes to the platform. Where a change removes a feature you rely on, we will give reasonable notice.

The platform, its software, design and documentation remain the property of Prosas and its licensors.

These terms grant you a limited, non-exclusive, non-transferable right to use the platform for the duration of your subscription. Nothing here transfers ownership of anything.

You may stop using the platform at any time and close your account.

We may suspend an account that is being used in breach of the acceptable use section, or where an invoice is significantly overdue. Except in cases of abuse or legal necessity, we will contact you first.

After termination, you have a limited window to export your data. After that window, it is deleted.

The platform is provided as it is. To the extent the law allows, we exclude implied warranties.

Neither party is liable for indirect or consequential loss. Our total liability in any twelve-month period is limited to the fees paid in that period.

Nothing in these terms limits liability that cannot lawfully be limited.

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the courts of Riyadh have jurisdiction over any dispute arising from them.

If a provision of these terms is found unenforceable, the rest remains in force.